Legal

Privacy Policy

This Privacy Policy explains how Rendex Prime collects, uses, stores, and protects information when you visit our website or use our AI-guided portfolio analysis tools. This is a general policy template intended for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before relying on it.

Last updated: [Insert date]

1. Who We Are

Rendex Prime ("we", "us", "our") provides AI-guided portfolio analysis and related informational tools. This policy applies to all personal data processed through our website, forms, and associated services. For questions about this policy or our data practices, please use the details on our Contact page.

2. Information We Collect

We may collect the following categories of information:

  • Information you provide directly — such as your name, email address, phone number, and any financial or investment-related details you submit through our enquiry forms or analysis tools.
  • Technical information — such as IP address, browser type, device information, and general usage data collected automatically when you visit our website.
  • Interaction data — such as pages viewed, links clicked, and time spent on our site, used to understand how our tools and content are used.
  • Communications — records of correspondence if you contact us directly, including the content of your enquiry.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our portfolio analysis tools and related services;
  • Respond to enquiries and provide requested information or support;
  • Personalise and improve the content and functionality of our website;
  • Monitor site performance, security, and usage trends;
  • Comply with applicable legal and regulatory obligations;
  • Send administrative or service-related communications where relevant.

We do not sell personal information to third parties.

4. Legal Basis for Processing

Where required by applicable data protection law, we rely on one or more of the following legal bases to process personal data: your consent, the necessity of processing to provide a service you have requested, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided these interests are not outweighed by your rights and freedoms.

5. Sharing of Information

We may share personal information with:

  • Service providers who support our operations, such as hosting, analytics, or communication tools, acting under appropriate confidentiality and data protection obligations;
  • Professional advisers where necessary for legal, accounting, or compliance purposes;
  • Regulatory or governmental authorities where required by law or to protect our legal rights.

We do not share personal information with third parties for their own independent marketing purposes without your consent.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate core functionality, remember preferences, and analyse site usage. You can usually manage or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy any legal, accounting, or reporting requirements. Retention periods may vary depending on the type of information and the context in which it was collected.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Where personal information is transferred outside of your country or region, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

  • Request access to the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information, subject to certain exceptions;
  • Object to or restrict certain types of processing;
  • Request a copy of your information in a portable format;
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our handling of your personal information, please get in touch via our Contact page.